Emotional Intelligence Essay Example | Topics and Well Written Essays - 750 words - 4

Emotional Intelligence - Essay Example Emotional intelligence is defined as an ability to assess and control emotions of the other people alongside with emotions of oneself. This is now considered a great skill and almost an essential trait of a successful leader. Business environment has developed greatly in the past few decades and soft management practices are playing a huge role. It is no longer possible for managers to ignore the feelings or emotions of employees. Today employees are empowered to a great extent and therefore they cannot be treated like herds. This has made the role of emotional intelligence important. Any manager would be successful if he or she is able to understand and manipulate people (not always in bad way). Understanding emotions of others is a gift that can do wonders for managers in organizations. It can help the resolve disputes and motivate employees to work harder in the interests of the organization. Emotional intelligence can help a leader make informed decisions about all aspects of organizational work. Managers can assign jobs that are coherent with the emotions of the employees. This can make a huge difference for any firm as it will lead to maximization of employee productivity. Emotional intelligence also helps managers in assessing potential of an employee. For example an employee who is going through difficult times because of domestic issues might not be a good candidate for a creative job. Similarly an employee who is emotionally aroused might not be apt for forecasting of sales as he might overestimate figures. These employees might be good at other jobs but jobs discussed above are not appropriate for them. Emotional intelligence of a manager will tell him or her that which person is the most appropriate for which job and therefore emotional intelligence is helpful in assessing performance potential. Managerial success can also be achieved through emotional intelligence. By controlling one’s own emotions managers can make rational and objective